EMERGENCY BREAKDOWN RESPONSE
Rapid Diagnosis & Repair for Commercial Roasters
When a roaster stops mid-production, wholesale orders are on the line. Our field engineers provide rapid WhatsApp triage and priority on-site repairs.
Common Faults Resolved
Engineers Equipped with Diagnostics & Genuine Parts
From faulty ignition transformers and gas solenoid failures to thermocouple drift and drum motor drive faults, our engineers carry dedicated test equipment to pinpoint the issue.
We stock genuine parts for Giesen, Loring, Probat, and Diedrich machines to minimize waiting times for overseas shipments.
Used Roasters
Used Coffee Roaster Support
Thinking about upgrading or purchasing a used coffee roaster? Our repair and refurbishment services can give second-hand roasters a new lease of life. Whether it needs a full repair or a simple check and tune-up, we can get it performing like new.
It's an economical and environmentally friendly way to extend the life of your equipment — and a service we regularly provide alongside machines bought through our own pre-owned listings or purchased elsewhere.
UK-wide coverage
Repair engineers, wherever you're based
The same nationwide network that covers scheduled servicing and installs responds to breakdowns too.
- 48hrs
- Initial response time
- ALL
- Brands supported
- UK-wide
- Nationwide coverage
More from our engineers
Clients we work with
Roasteries and cafés across the UK trust our engineers with the machines that keep them in production.
FAQs
Coffee Roaster Repairs FAQs
- How fast can you reach us for an emergency breakdown?
- Priority breakdown visits are typically attended within 24 to 48 hours across England and Wales.
- Can you help diagnose faults over WhatsApp?
- Yes, our service desk provides immediate triage over WhatsApp — send photos or a video of the fault — to test electrical and safety circuits before dispatching an engineer.
Talk to a repair engineer
Message or email us the details and we'll come back with availability.