Coffee Roaster Maintenance & Servicing

Working across the UK, servicing roasters from brands such as Giesen, Probat & Diedrich

SUPPORTING YOUR BUSINESS

Coffee Roaster Maintenance & Servicing

Your coffee roaster is the soul of your coffee business. Our planned preventative maintenance services ensures your coffee roaster is working at its most efficient level – optimising its output and saving you time and wasted energy. Regular servicing also reduces the likelihood of unexpected breakdowns, ensuring the continuous operation of your machinery. 

Experienced Roaster Technicians​

Our engineers have experience working across all the most popular roaster brands such as Diedrich, Giesen, Probat and more. With UK-based stock and direct access to Giesen parts, we ensure the quickest possible machine repair turnaround.

Coffee Roaster Installation

We install and commission roasters across the country. We regularly work on projects where we might have to install or repair a used coffee roaster purchased through a third party or maybe help an existing roastery move premises. Our technicians can support with the installation of exhaust flumes, gas supply and other roasting equipment such as afterburners. 

Coffee Roaster Servicing FAQs

How often should I service my roaster?

Regular preventative servicing helps minimise unexpected breakdowns, maximises uptime and ensures that your roaster is working optimally and outputting consistently great coffee every batch. 

Talk to us about your roaster age, model and usage and we can help tailor a service schedule that will help you know that your roaster is being cared for and will be working smoothly for the long run. At a minimum, for most roasters, we recommend at least one regular service a year.

We offer a full range of roaster training & coffee profile development. This can be carried out on-site, and can be tailored to you specific requirements. The average training might include basic roaster cleaning and maintenance, how to use the control system on your roaster, how to develop coffee profiles and basic roastery management. 

Sometimes unexpected issues will arise that require immediate attention and can’t wait for your next scheduled service. When this happens, you can depend on us for over-the-phone support and quick response times, nationwide.

The first step is to contact us by phone or email. We will be able to assess the situation and recommend the next steps to get you back up and running.